integrity Resolve support issues that have escalated by troubleshooting cloud and local infrastructure Automate tasks and monitor their effectiveness Create, oversee and test security measures (e.g. access authentication and disasterrecovery) Communicate with users when needed Maintain complete technical documentation Suggest improvements to network performance, capacity and scalability Train and mentor other team members, to ensure cross-training More ❯
Brentwood, Essex, United Kingdom Hybrid / WFH Options
Opus People Solutions Ltd
to incident and service request from the ICT Help Desk using agreed timescales and SLA's. The role requires the post holder also to be mindful of information security, disasterrecovery and data protection and where required take responsibility of these areas. As the Council continues with the transformation agenda, this job role will continue to evolve to More ❯
Hutton, Essex, United Kingdom Hybrid / WFH Options
Opus People Solutions Ltd
to incident and service request from the ICT Help Desk using agreed timescales and SLA's. The role requires the post holder also to be mindful of information security, disasterrecovery and data protection and where required take responsibility of these areas. As the Council continues with the transformation agenda, this job role will continue to evolve to More ❯
