service providers (e.g., AV, hardware repair, print services) Identify recurring issues and suggest or implement solutions to improve support efficiency Technical Skills Required: Experience with ITIL framework and ITservicemanagement best practices Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) Experience with Windows and Mac operating systems Knowledge of networking fundamentals (TCP/IP, DNS, DHCP) Familiarity with active More ❯
experience for this role: Solid understanding of computer hardware and software troubleshooting with the ability to diagnose and resolve a wide range of technical issues efficiently. Familiarity with ITservicemanagement tools, preferably FreshService or similar platforms. Knowledge of Polycom or Poly conference equipment setup and troubleshooting. Awareness of access control systems like Paxton and room booking software such as More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Career Moves Group
WMI, Powershell Experience in any of the technologies on this list: http://index.php title=List_of_Available_Integrations Strong Familiarity with Eclipse IDE A fundamental understanding of ITSM, ITIL, and/or CMDB More ❯
Ipswich, Suffolk, England, United Kingdom Hybrid / WFH Options
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electric car scheme Agile working and "Dress for Your Day" policy Who They’re Looking For: A solid understanding of IT systems and infrastructure Awareness of ITServiceManagement (ITSM) and ITIL frameworks Strong knowledge of procurement processes and vendor management Excellent negotiation, communication, and organisational skills The ability to manage budgets and maintain accurate financial records Proficiency with procurement More ❯