Hours per week (Hybrid, 2-3 days per week onsite) Our client seeks a Technical Support Engineer to capitalize on the company's momentum. The clients enterprise ITServiceManagement platform combines ITIL process support and SaaS delivery to provide a flexible, intuitive, self-managing cloud application. Responsibilities: Providing support to users/administrators of our platform. Supporting and contributing More ❯
to implement service improvements. Skills & Experience Required Proven experience in a desktop or on-site IT support role. Strong troubleshooting skills across hardware, software, and network issues. Familiarity with ITSM tools and ticketing systems. Experience with asset management and IT procurement processes. Excellent communication and interpersonal skills. Ability to manage multiple priorities and work under pressure. Desirable Qualifications ITIL Foundation More ❯
Prestwick, South Ayrshire, Ayrshire and Arran, United Kingdom
Adecco
to implement service improvements. Skills & Experience Required Proven experience in a desktop or on-site IT support role. Strong troubleshooting skills across hardware, software, and network issues. Familiarity with ITSM tools and ticketing systems. Experience with asset management and IT procurement processes. Excellent communication and interpersonal skills. Ability to manage multiple priorities and work under pressure. Desirable Qualifications ITIL Foundation More ❯
experience for this role: Solid understanding of computer hardware and software troubleshooting with the ability to diagnose and resolve a wide range of technical issues efficiently. Familiarity with ITservicemanagement tools, preferably FreshService or similar platforms. Knowledge of Polycom or Poly conference equipment setup and troubleshooting. Awareness of access control systems like Paxton and room booking software such as More ❯
Warwickshire, England, United Kingdom Hybrid / WFH Options
TXP
view to extending until May 2026. Experience required - Strong foundation in Data Management Hands-on experience working with data and a solid understanding of Data Asset Management and ITServiceManagement Knowledge of data classification, standards, and regulations ensuring compliance and best practices in every aspect of your work ITIL-driven approach with a passion for continuous improvement Pragmatic and More ❯
IT support role, preferably within local government. Strong technical knowledge of Windows 10/11, M365, Intune, Autopilot, SharePoint, and Citrix/Virtual Desktops. Experience using IT Ticket Systems (ITSM). Excellent customer service skills and the ability to communicate effectively with diverse audiences. Practical troubleshooting, problem analysis, and research skills. A systematic approach to work, with high attention to More ❯
and workload effectively and meet agreed deadlines Qualifications Essential Degree level education in IT or similar and/or equivalent experience Experience in supporting digital programme/change ITServiceManagement Qualification (ITIL) or equivalent experience Working knowledge early life support following project implementation Proven NHS environment experience Desirable Understanding project management or working towards a qualification Experience Essential Supervising More ❯
Laleham, Staines-upon-Thames, Middlesex, England, United Kingdom
Career Moves Group
to understand and communicate complex issues and technical processes Proven ability to maintain a professional demeanor when handling complex user issues and dealing with customers A fundamental understanding of ITSM, ITIL, or CMDB Experience in one (or more) of the following: UNIX Shell, AJAX, ReactJS, GraphQL, Angular More ❯
May be involved in customer installation and training. Provides support to customer/users where the product is highly technical or sophisticated in nature. Skills: A fundamental understanding of ITSM, ITIL, or CMDB Advanced Unix/Linux experience Experience working with cloud based software like Microsoft Azure, Amazon Web Services, Google Cloud Platform, Okta More ❯
as travel will be required to other SNCL offices High level of proficiency and knowledge of working in a Corporate IT environment At least 4 years’ experience in ITServiceManagement principles and processes Experience in working to (and exceeding) Service Level Agreements More ❯
Ipswich, Suffolk, England, United Kingdom Hybrid / WFH Options
Picture More
electric car scheme Agile working and "Dress for Your Day" policy Who They’re Looking For: A solid understanding of IT systems and infrastructure Awareness of ITServiceManagement (ITSM) and ITIL frameworks Strong knowledge of procurement processes and vendor management Excellent negotiation, communication, and organisational skills The ability to manage budgets and maintain accurate financial records Proficiency with procurement More ❯
Northern Lincolnshire and Goole NHS Foundation Trust
forefront of contributing to the delivery of a professional, proactive customer focused service. The post holder will provide administration and co-ordination within IT Operations using Techshop and the ITSM system. This will include the planning of hardware/software installations, providing IT support to customers as required, assisting with the license requirements and supporting staff within and IT Operations … on job training, supported by SOPs for new starters, or current team members to maximise knowledge, transferring information to enhance individual(s) and team performance allowing core coverage of ITSM administration if required. About us The Humber Health Partnership is one of the largest acute and community Partnership arrangements in the NHS, seeing well over one million patients every year More ❯
Belfast, County Antrim, Northern Ireland, United Kingdom
Reed
a range of IT issues supporting staff, students, and visitors. Responsible for troubleshooting and solving escalated issues and will promptly action incidents and service requests assigned via our ITServiceManagement tool, ensuring appropriate updates and call management is prioritised. Essential Criteria 2nd line support experience Experience working with ITServicemanagement tools Technical support experience If you meet the More ❯