Llandudno, Gwynedd, Wales, United Kingdom Hybrid / WFH Options
Reed
Act as the first point of contact for IT support queries via phone and email (walk-ins occasionally happen). Log, categorise, and prioritise incidents and service requests. Troubleshoot Microsoft365 … issues (Outlook, Teams, OneDrive, SharePoint). Apply known solutions and contribute to our internal Knowledge Base. Escalate unresolved or complex issues with full context and logs. Educate users on M365 tools and promote best practices. Manage user accounts, security groups, and MFA resets. Provision, patch, and deploy devices using Intune. Support onboarding/offboarding and maintain hardware inventory. Skills Solid … experience in a 1st line IT support role. Working knowledge of Microsoft365 and Intune desirable Excellent communication and problem-solving skills. Ability to work independently and manage multiple tasks. Willingness to be on-site daily (with potential for 1 day/week WFH for the right candidate). While this role is support-focused, there may More ❯
Llandudno, Conwy County, Wales, United Kingdom Hybrid / WFH Options
Reed Technology
Act as the first point of contact for IT support queries via phone and email (walk-ins occasionally happen). Log, categorise, and prioritise incidents and service requests. Troubleshoot Microsoft365 … issues (Outlook, Teams, OneDrive, SharePoint). Apply known solutions and contribute to our internal Knowledge Base. Escalate unresolved or complex issues with full context and logs. Educate users on M365 tools and promote best practices. Manage user accounts, security groups, and MFA resets. Provision, patch, and deploy devices using Intune. Support onboarding/offboarding and maintain hardware inventory. Skills Solid … experience in a 1st line IT support role. Working knowledge of Microsoft365 and Intune desirable Excellent communication and problem-solving skills. Ability to work independently and manage multiple tasks. Willingness to be on-site daily (with potential for 1 day/week WFH for the right candidate). While this role is support-focused, there may More ❯
with individuals and groups of customers and stakeholders as directed by line manager. Assist team members to devise solutions for complex issues. Supported Services include (but not limited to): Microsoft Windows 11 & 10 (Operating System) Microsoft365 (Click To Run, Office, Vision, Project) GP Clinical Systems (Cegedim Vision, EMIS Web, TPP SystmOne) GP Managed Print Service More ❯
Chester, Cheshire, North West, United Kingdom Hybrid / WFH Options
Reed Technology
Microsoft Certified Trainer Fully remote £300 - £400 per day Our client is on the lookout for a Microsoft Certified Trainer (MCT) to deliver a series of engaging, fully remote training sessions to a cohort of around 10 learners. This is a fantastic opportunity for an experienced trainer to step in, deliver high-impact sessions, and step out-no … additional responsibilities beyond delivery. What is the client looking for: A current Microsoft Certified Trainer (MCT) certification (must be in date) Proven experience delivering Microsoft365, AI, and GitHub Copilot-related training (exact course experience not essential) Confident, engaging delivery style with the ability to adapt to different learner needs Comfortable delivering fully online sessions using More ❯
Belfast, County Antrim, Northern Ireland, United Kingdom Hybrid / WFH Options
Reed
existing SharePoint sites and going forward take lead in creating new SharePoint Essential Criteria: Degree/Higher degree in computing or equivalent 2 years’ experience working with the following: Microsoft365 Administration (Identity, Teams, Exchange Online, SharePoint Online, Security). Experience with Microsoft Intune to onboard endpoint devices. Experience with administering and managing a MicrosoftMore ❯
our clientis expanding and scaling its Cloud Marketplaces programme in partnership with leading cloud technology providers such as Microsoft and AWS. We are seeking a Sales Operations Associate to drive incremental new revenue through marketplace procurement channels. You will work closely with Sales and Partner Managers on pipeline activities, manage reporting and analytics using Excel, CRM, and Power BI … on deal status and success stories. Coordinate with the Credit Team to create, monitor, and close Azure Marketplace private offers. General Team Support Create and maintain online forms in Microsoft Forms. Onboard new hires to distribution lists, meetings, systems, and Teams/Slack channels. Manage shared Outlook inbox and direct inquiries appropriately. Curate and govern sales collateral and enablement … high-quality presentation materials. Qualifications & Experience Required: Bachelor's degree or equivalent experience. Strong business analysis skills, particularly in Excel (including VLOOKUP). Proficiency with CRM tools (Salesforce preferred), Microsoft365 (Teams, Outlook), and Power BI. Experience in process documentation, process engineering, and project management. Excellent written and verbal communication skills. Preferred: Experience in sales support or More ❯
Chesterfield, Derbyshire, England, United Kingdom Hybrid / WFH Options
LANGLAND CONSULTANTS LTD
Infrastructure Engineer/Analyst ( Hybrid/Chesterfield) - 12 Month FTC. VMWare, AD, Exchange, Windows Server, Azure, O365, Siem tooling, PowerShell, Networking, Meraki, Firewalls Infrastructure Engineer/Analyst: Do you have a background in supporting business or technical applications? Do you have a broad technical skill set but looking to be re-trained in new technologies and looking for a new … challenge? Do you have a strong background in VMWare, Windows Server, AD, O365 and some experience of working on complex infrastructure issues? Are you passionate about technology, with a strong customer service ethos, wanting to work with emerging technologies including Cloud? Infrastructure Engineer/Analyst - About the company Do you want to be part of a successful organisation, that strives … and external contractors, and manage escalated issues logged by the service desk. The role will involve working with technologies such as Virtualisation (VMWare), SAN, Cloud, Windows Server, AD, Exchange, Office365, PowerShell, Networking ( Meraki), Firewalls etc. 3rd Line Engineer/Analyst - Key Responsibilities: Support of multi-site technical environments including LAN, WAN, Microsoft, Meraki, Network Security, Firewalls & VPNs. Take ownership More ❯
Hemel Hempstead, Hertfordshire, United Kingdom Hybrid / WFH Options
Think Specialist Recruitment
problem details from employees. Perform post-resolution follow-ups to all help requests. Record, track, and document incident requests to final resolution. Provide meeting room support including Zoom rooms & Microsoft Teams rooms. Provide priority support to our VIP users. Provide AV setup for quarterly meetings. Asset Management tracking as equipment is deployed/returned to stock/retired. Recovering … laptops, desktops and peripherals. Experience with desktop (PC & Mac), server, and mobile operating systems (Windows 10, MAC OS, Windows Server, Android and iOS). Application support experience with Office365 Business Applications and Services, MS Office, Outlook, One Drive, SharePoint, Teams, SharePoint etc. Excellent written and oral communication skills. Excellent interpersonal skills, with a focus on rapport-building More ❯
Portsmouth, Hampshire, United Kingdom Hybrid / WFH Options
Spectrum IT Recruitment
the business. You'll report into the Service Desk Manager/IT Operations and provide a mixture of software and hardware support. Including: Google Workspace Azure Gsuite and Office365 Apple MacBooks, Dell laptops and Chromebooks In this role, you'll support a range of collaboration and communication tools such as video conferencing systems and messaging platforms, including More ❯
the development of strategic plans and generalist workload. Act as an RA agent for the PCN if required Skills and CompetenciesEssential Proficient in the use of MicrosoftOffice365 Applications. Excellent communication skills (written and oral). Clear, polite telephone manner. Ability to work in a structured and systematic manner but respond rapidly to changes in priorities. … still delivering high quality work. Ability to manage competing responsibilities and prioritise effectively. Person Specification Experience Essential Skills and Competencies Essential Proficient in the use of MicrosoftOffice365 Applications. Excellent communication skills (written and oral). Clear, polite telephone manner. Ability to work in a structured and systematic manner but respond rapidly to changes in priorities. More ❯
Northern Lincolnshire and Goole NHS Foundation Trust
oFull driving license Exam Results - CV Essential oDemonstrable experience of working in an office environment using administration skills with stock or cash responsibility. oGood understanding of Windows applications and Office365 Desirable oExperience of working with an IT Service with a Service desk environment Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order More ❯
relevant environment is required. Proven experience of providing excellent executive support to senior managers. Excellent written and verbal communication skills and be able to adapt the communication. Proficient in Microsoft 365. Important Notice: Noble Recruiting Limited, based in Billericay, Essex, is an equal opportunities employer. With over 17 years of industry experience, we specialise in both permanent recruitment and More ❯
Liverpool University Hospitals NHS Foundation Trust
MCSE (Microsoft Certified Systems Engineer) or equivalent experience Experience Essential Significant experience in an Technical Support 3 rd line support role Substantial experience of using MicrosoftOffice365 applications, and ECDL qualified (or equivalent experience) Desirable Experience working in NHS IT Support team Knowledge Essential Manage and participate in technical meetings, both internal and external Skills More ❯
and XDR. Within Threat Hunting, you will conduct daily hunting investigations using prewritten queries across a range of multi-tenant hunting platforms, including but not limited to M365D XDR, Microsoft Sentinel and Splunk. The Threat Intelligence team perform the collection, aggregation, analysis and contextualisation of healthcare and security information to produce actionable cyber threat intelligence. The Incident Management team … Cyber Security incidents and to triage and raise incidents to organisations and NHS staff Work as part of the Theat Hunting team to investigate multi-tenant threat hunting platforms - M365 XDR, Microsoft Sentinel and Splunk and review automated threat hunt queries Work as part of the Threat Intelligence team to collect, aggregate and contextualise healthcare security information to produce More ❯
while ensuring excellent customer service. Key Responsibilities Take ownership of support requests and incidents, troubleshooting and resolving issues related to hardware, software, and operating systems (Windows 10/11, M365, etc.). Support first-line colleagues by providing escalation support and technical advice. Maintain and update asset management records. Create support documentation and deliver user training. Assist with council projects … as required. The ideal candidate will have: At least 4 years' experience** in an IT support role, preferably within local government. Strong technical knowledge of Windows 10/11, M365, Intune, Autopilot, SharePoint, and Citrix/Virtual Desktops. Experience using IT Ticket Systems (ITSM). Excellent customer service skills and the ability to communicate effectively with diverse audiences. Practical troubleshooting More ❯
troubleshooting through diagnostic techniques and ensure high-standard triaging of calls. Support a variety of technologies including Audio Visual systems, desk and mobile phones, laptops, Microsoft Dynamics, Office365, and in-house applications. Quickly escalate major incidents to IT management, obtaining detailed information about the incident and its impact. Maintain excellent communication skills and a strong desire More ❯
Leeds, West Yorkshire, England, United Kingdom Hybrid / WFH Options
Reed
Leeds/Hybrid Duration: 3 months - possible extension Interview process: 1 stage Start: Morning 4th August Day rate: £280 to £300 (OUTSIDE IR35) Requirements: Public cloud - Azure and Office365 expertise Knowledge of physical server hardware components and configuration, and fault diagnosis Working experience of Networking and Telephony Detailed and working knowledge of Microsoft Server operating systems More ❯