potential to be extended. Pay Rate: £13.30 p/h Working Hours: Monday to Friday 07:00 to 15:00 This role involves: Processing components and devices on SAP, ServiceNow, ITSM accordingly Updating SAP accordingly Working with our courier partners Checking the warranty on all vendors web portals Claiming warranty from all vendors web portals (raising the RMA) whilst being More ❯
Newcastle Upon Tyne, Tyne and Wear, North East, United Kingdom
Reed Technology
to join their team on a 3 month assignment. This role will be to work on the 1st line Service Desk team, providing initial support via telephone, email and ServiceNow ticketing system. This will be covering a 24/7 service desk, with the shifts being purely night time based. You will have a background of working within a busy More ❯
organization Experience in managing the implementation of workflow or business transformation solutions Success driving complex issues through analysis and resolution Creativity with comfort running projects independently Experience working collaboratively ServiceNow certifications in aligned workflow preferred but not essential Ability to travel up to 50% Industry domain expertise in workflow Right to work in the country you have applied to More ❯
Laleham, Staines-upon-Thames, Middlesex, England, United Kingdom
Career Moves Group
platform, cloud technologies and troubleshooting practices to ensure successful resolution of challenging technical situations. Manage and resolve all issues. Experience assessing, troubleshooting, resolving and providing root cause analysis for ServiceNow Product issues Manage customers' expectations and experience in a way that results in high customer satisfaction Maintain technical expertise in assigned areas of product functionality and use that expertise to … with peers globally. Opportunity to create scripts to automate repetitive tasks or scripts to enable faster troubleshooting. Help in development and mentoring of team members in various technologies and ServiceNow Platform. Suggest and implement improvements to internal processes. Work on technical and non-technical projects Communicate with customers and our teams through case, phone and other electronic methods. Create knowledge … Maintain impeccable case hygiene and customer related files and records. Participate in the weekend support on-call rotation. Qualifications & Skills: Experience providing SaaS support Experience developing applications within the ServiceNow Platform Experience diagnosing performance related issues. Experience using tools like Eclipse, Splunk, Xcode, Android studio, SauceLab Bachelor's in Computer Science (or related technical degree) or 2+ years of related More ❯
