resolution of internal IT requests Occasional out-of-hours support and travel to other UK sites may be required Ideal Candidate Profile Strong technical knowledge of Microsoft technologies: WindowsServer, Hyper-V, desktop environments Hands-on experience with Azure, Microsoft 365, Intune, SharePoint, and Teams Active Directory and Entra ID administration skills Networking expertise (DNS, VPN More ❯
documentation, and systems maintenance. What you'll be doing: Acting as the first point of contact for IT support requests (1st/2nd line) Supporting end users across Windows 10/11, Microsoft 365, Teams, SharePoint Using PDQ, remote access tools and helpdesk systems to resolve issues efficiently Assisting with device builds, software deployments, updates and patching Supporting … and updating IT documentation Working to ITIL-aligned processes and helping improve service quality Tech you'll be exposed to: Microsoft 365, Teams, Outlook, SharePoint Azure Active Directory WindowsServer, VMware virtualisation Networking (Meraki/Unifi), site connectivity, SD-WAN Backup tools (Veeam, Altaro), antivirus (Sophos, Forcepoint) Telephony systems (Teams, 8x8) Ticketing systems and basic ITIL … practices What you'll bring: Experience in a 1st/2nd line support role Good troubleshooting and customer service skills Familiarity with Microsoft 365 and Windows OS Willingness to learn new technologies and contribute to a collaborative team A full UK driving licence and flexibility to travel to regional offices when needed This is a great opportunity to More ❯
days Scope: Hyper-V and VMware Administration: Proficient in creating virtual machines (VMs) and navigating the management console to effectively follow instructions for making configuration changes. MS WindowsServer 2022 Installations and Group Policy Objects (GPOs): Capable of installing a Domain Controller (DC) and configuring Group Policy Objects (GPOs). WindowsServer MCM Installations: Able to build a Windows Member Server and set up MCEM (SCCM) according to RM work instructions. Windows 11 MCM Builds: Familiar with PXE booting and understanding the use of MCM for building workstations. Possesses good knowledge of DHCP and DNS for troubleshooting purposes. Network Active Directory Printer Installations: Experienced … IP addresses to servers and uninterruptible power supplies (UPS), as well as printers, ensuring they are excluded from the DHCP range. Good understand of assign static IPs to Server and UPS, and printers and ensuring they are excluded from DHCP. User provisioning Experienced in creating in bulk Windows Active Directory Users via PowerShell. If you are More ❯
problems Candidates must have the following: - Experience of using Active Directory to manage users, groups, and computers Experience of using Zenworks Control centre Diagnosing and resolving issues with Windows 10. Supporting Apple Devices. The post holder will need to be able to liaise with all levels of staff throughout the Trust and must be able to work as … equipment as required including disposal of redundant equipment according to WEEE regulations Delivery, configuration and upgrading IT equipment including networking equipment: Configuration of equipment with relevant Operating System (Windows XP, 7 and 10) Loading and setting up of application software as required, ensuring equipment is security marked and that Asset and Serial numbers are recorded with the Helpdesk … members of staff and work experience placements. Providing iPad/iOS support for our mobile working community. Knowledge of providing support using an MDM solution. Knowledge of SQL Server To carry out any other duties commensurate with the grade in support of the IT Manager/Head of ICT. Person Specification Qualifications Essential IT Degree or equivalent IT More ❯
will also help identify ways to improve efficiency and deliver excellent service. You'll need at least one year of IT support experience and a foundation knowledge of Windows OS, Microsoft 365, WindowsServer, networking (TCP/IP, DNS, DHCP), and Microsoft Intune. Previous experience in financial services is a bonus, but not essential. More ❯
Employment Type: Temporary
Salary: £25,000 - £28,000 per annum, Pro-rata, Inc benefits
