1 of 1 Temporary Analytical Skills Jobs in Wales

involved in improvement initiatives beyond BAU support. Experience Strong background in IT support and understanding of service desk/service support environments. Technical Skills ITIL certified (or strong understanding of ITIL practices as standard for IT support roles) although not essential Proficient in Microsoft services and tools. ServiceNow experience … advantageous. Industry background is flexible (manufacturing/industrial experience not required). Soft Skills Demonstrates initiative and proactive approach to work. Confident in delivering presentations and cross-training sessions. Strong communication skills, both written and verbal. Good analytical and problem-solving ability (able to diagnose issues effectively ...