1st Line Support
Llandudno, Gwynedd, Wales, United Kingdom
Hybrid / WFH Options
Hybrid / WFH Options
Reed
contact for IT support queries via phone and email (walk-ins occasionally happen). Log, categorise, and prioritise incidents and service requests. Troubleshoot Microsoft 365 issues (Outlook, Teams, OneDrive, SharePoint). Apply known solutions and contribute to our internal Knowledge Base. Escalate unresolved or complex issues with full context and logs. Educate users on M365 tools and promote best More ❯
Employment Type: Temporary
Salary: £20.00 - £22.00 per hour, Inc benefits
Posted: