Contract Product Support Associate Engineer
- Hiring Organisation
- Deerfoot Recruitment Solutions
- Location
- Hounslow, South East, United Kingdom
- Employment Type
- Temporary Contract, On-site
- Salary
- £160 - £170 per day
Doing Taking calls from passenger-facing agents and airline or airport helpdesks, owning each incident from first contact to resolution within SLA Triaging incidents and proactive alerts from monitoring tools, investigating root cause with remote access tools, Kibana and log analysis Escalating issues beyond the team's scope to higher ...