1st Line IT Systems & Business Support Location: Coventry Salary: £12.50 - 13.45ph, DOE Contract type: Temp, maternity cover, potentially until April 2026. Working hours: 40 hours, Mon - Fri, 8:30am to 5pm About the role We are seeking a proactive and customer-focused 1st Line IT & Business Systems Support to join our team. The ideal candidate will … be the first point of contact for business support activities for a wide range of tasks; general support & liaising with line managers & 3rd Party vendors will encompass 40% of the role and technical IT services, the other 60%. This role is well-suited for individuals who can hit the ground running and eager to gain exposure … to a broad range of teams and technologies in a dynamic environment. Requirements Degrees in Networking and IT Security, Software Engineering or Business Information Systems would be highly advantageous - open to graduates who are looking to gain experience within a busy ITSupport team. Proven experience using & guiding users through Office 365 and providing Cloud Support. Hands More ❯
Job summary About the role: Were looking for an IT Technical Support Officer to join our IT Team at Diagnostic World. This is a full-time, permanent position, working remotely, with some national travel as required. Main duties of the job You will prioritise and respond to helpdesk calls, providing 1st and 2nd line support for … all business IT systems. There will be the requirement to support off-site locations as required, but all travel costs will be covered by Diagnostic World. About us Diagnostic World are a leading provider of NHS and Private healthcare with services delivered from Community Diagnostic Centres, Community Health Centres and within our fleet of mobile and relocatable units. … external agencies for the installation, configuration and maintenance of new and current systems. To assist in developing and delivering specific training plans and system guidance documentation. Manage and maintain IT asset register which would include hardware and software. Manage the antivirus updates across the estate. Administer internal IT services (such as our Devices, M365 tenant, Azure, and business More ❯
1st Line ITSupport Analyst 3 Month contract Full time hours, Mon - Fri £160.00 Per Day - Inside IR35 via Umbrella Location: Warwickshire/Hybrid working - 1 day per week onsite, rest remote working We are recruiting for a customer focused 1st Line Support Analyst to work at our client's impressive HQ site in Warwickshire. You will … home/remotely, you will have a professional environment where there are limited interruptions/distractions. This is a very customer focused role, with primary responsibility for 1st line support for incidents across the estate. It is important that the applicant will have a mixed range of skills, and strong communications are key. The role will involve: Provision … of 1st line support for all applications and technical infrastructure Logging and classification of incidents Investigation and diagnosis of incidents Logging and progressing Service Requests Ownership of tickets Regular communication with end-users both written and verbal Proactive monitoring of incidents ensuring timely escalation, resolution and incident closure Creation of support documentation Liaison with suppliers, service groups and More ❯
1st Line IT Systems & Business Support Location: Coventry Salary: £12.50 - 13.45ph, DOE Contract type: Temp, maternity cover, potentially until April 2026. Working hours: 40 hours, Mon - Fri, 8:30am to 5pm About the role We are seeking a proactive and customer-focused 1st Line IT & Business Systems Support to join our team click apply for full More ❯
