Birmingham, West Midlands, England, United Kingdom Hybrid / WFH Options
Hays Specialist Recruitment Limited
month contract with potential to go permanent Hays is proud to be supporting a major transformation programme within a local council's Customer Services team. Are you a strategic thinker with a passion for delivering complex programmes that drive real change? We're looking for a Lead Delivery Manager to join our clients' IT & Digital team and lead the More ❯
Birmingham, West Midlands, England, United Kingdom Hybrid / WFH Options
Hays Specialist Recruitment Limited
at scale? We're looking for a visionary Lead Service Designer to shape the future of digital transformation across our clients' most complex services.What You'll Do: Set the strategic direction for service design across multiple programmes. Lead and grow a high-performing service design team and community. Champion service design at the leadership level and across the organisation. … prototyping, user research, and cross-functional collaboration. What We're Looking For: Significant experience leading service design in large, complex environments. Expertise in coaching, mentoring, and building design communities. Strategic thinker with a relentless focus on user needs and business outcomes. Strong stakeholder engagement and communication skills. A relevant qualification or equivalent experience in service design or a related More ❯