London, South East, England, United Kingdom Hybrid / WFH Options
Office Angels
Job Advertisement: Temporary Customer Support Specialist - Tech Are you passionate about delivering exceptional customer support? Do you thrive in a fast-paced environment and enjoy making a difference? Our client, a leading ultra-fast growth tech organisation, is looking for an enthusiastic Temporary Customer Support Specialist to join their dynamic team! If you have a knack for … resolving issues with confidence and professionalism, we want to hear from you! About the Role: As a Temporary Customer Support Specialist, you will be instrumental in assisting a diverse range of users, including clients, apprentices, and internal staff. Reporting directly to the Senior Manager of Support Services, your primary responsibility will be to tackle support issues using Intercom, ensuring … every interaction is characterised by clarity, empathy, and urgency. Job Title: Temporary Customer Support Specialist (using Intercom) Start Date: ASAP Duration: Ongoing - potential temp to perm Location: Paddington Pay: £18 - £21 p/h/£35,000 - £40,000 Work Arrangement: Hybrid working - 3 days in the office and 2 days from home. Thursdays and Fridays will need to More ❯
Job Advertisement: Temporary Customer Support Specialist - Tech Are you passionate about delivering exceptional customer support? Do you thrive in a fast-paced environment and enjoy making a difference? Our client, a leading ultra-fast growth tech organisation, is looking for an enthusiastic Temporary Customer Support Specialist to join their dynamic team! If you have a knack for … resolving issues with confidence and professionalism, we want to hear from you! About the Role: As a Temporary Customer Support Specialist, you will be instrumental in assisting a diverse range of users, including clients, apprentices, and internal staff. Reporting directly to the Senior Manager of Support Services, your primary responsibility will be to tackle support issues using Intercom, ensuring … every interaction is characterised by clarity, empathy, and urgency. Job Title: Temporary Customer Support Specialist (using Intercom) Start Date: ASAP Duration: Ongoing - potential temp to perm Location: Paddington Pay: £18 - £21 p/h/£35,000 - £40,000 Work Arrangement: Hybrid working - 3 days in the office and 2 days from home. Thursdays and Fridays will need to More ❯
South West London, London, England, United Kingdom Hybrid / WFH Options
Office Angels
Are you passionate about providing exceptional customer support and eager to make a difference? Our client a leading ultra fast growth Tech company is seeking an enthusiastic Temporary Customer Service Specialists to join their dynamic team! If you thrive in a fast-paced environment and have a knack for resolving issues with confidence and professionalism, we want to … hear from you! About the Role: As a Temporary Customer Service Specialist, you will play a crucial role in supporting a diverse range of users, including clients, apprentices, and internal staff. Reporting directly to the Senior Manager of Support Services, you will tackle support issues via Intercom, ensuring every interaction is marked by clarity, empathy, and urgency. Job: Temporary … Customer Service Specialist - using Intercom Start Date: ASAP Duration: Ongoing - possible temp to perm Location: Paddington Pay: £18 - £21 p/h/£35,000 - £40,000 Hybrid working - 3 days in the office 2 days from home. Thursday & Friday need to be office based Key Responsibilities: Respond to Support Tickets: Handle inquiries via Intercom, providing clear and timely More ❯
Reigate, Surrey, England, United Kingdom Hybrid / WFH Options
esure Group
of our core value streams to focus on developing and implementing innovative digital technology. You will manage, lead and coach a team of technical experts who build software and customer experiences that continues to drive, shape and deliver our customer-centric, data driven and digital first strategy. This vacancy is a 12 month fixed term contract position. What … Owners, Developers, QA’s, Architects and the wider business. Lead, manage and coach a team of engineers. You will lead from the front with expert hands-on software development experience and ensure high technical standards are met throughout the team. Collaborate with the Product Owner to ensure the squad has a clear mission, understands the wider tech strategy, healthy … expertise with the team and champion/drive tech change wider than your squad. Qualifications What we’d love you to bring: A deep love of technology with a customer centric approach! A passion for people development; You will consider yourself a people motivator who has led a software development squad in an agile environment to deliver and achieve More ❯
City of London, London, United Kingdom Hybrid / WFH Options
83zero Ltd
defining & improving payment processes and system automation, identifying inefficiencies, and driving operational excellence. Identify areas for improvement, and develop solutions to optimise payment flows, reduce costs, and enhance the customer experience. What you'll do Break down large features into smaller, manageable user stories with clear acceptance criteria. Ensure user acceptance by collaborating with stakeholders, defining measurable outcomes, and … to explore unknowns. Assist with user acceptance testing (UAT) by scenario development, scripting, coordination. Help users understand the new features and identify any remaining issues. What you'll bring Experience in understanding card payment processes, including transaction lifecycle, authorisation, clearing, settlement, reconciliation and fraud monitoring. Strong communication skills, problem-solving, critical thinking, and the ability to analyse data and … of business processes and the ability to model them using diagrams, flowcharts, or other tools. Ability to build relationships, collaborate effectively with product and technical teams across multiple squads. Experience working with Product Owners to prioritise and define acceptance criteria. Ability to lead discussions, facilitate meetings, and guide stakeholders to consensus. Experience thriving in fast-paced, cross-functional More ❯