6 of 6 Remote/Hybrid Temporary ITIL Jobs

required by the Service Support Manager and the Service Desk Team Leaders. Qualifications GCSE grade C/5 in English and Maths, or equivalent. ITIL Foundations. Aspiring Managers. Experience/Knowledge Experience working within an IT service desk/IT Support environment. A customer services background. Experience supporting Microsoft operating ...

desktop and laptop hardware, software and peripherals. Knowledge of Citrix, endpoint security and asset management solutions. Strong customer service, communication and problem-solving skills. ITIL Foundation knowledge or equivalent service management experience. Full valid UK driving licence and access to a vehicle. Important Information Applicants must be UK residents ...

incidents and service requests. Strong customer service and telephone support skills. Good technical problem-solving and analytical skills. Excellent written and verbal communication skills. ITIL Service Management knowledge or equivalent experience is advantageous. Important Information Applicants must be UK residents No visa sponsorship is available for this role This role ...

verbal, written and remote support to end-users across various UK & Ireland locations. Participate in IT projects and initiatives as required. Ensure adherence to ITIL (or equivalent) best practices and Veolia UK IT policies and procedures. Ensure adherence to DB&T Local a nd Global policies and processes What ...

expertise. Hands-on experience with Azure DevOps, Jira, Xray or similar DevOps toolsets. Experience managing environment contention across multiple teams and workstreams. Knowledge of ITIL Service Transition, Hypercare and Early Life Support models. Strong understanding of SAFe Agile and working within Agile delivery frameworks. Excellent stakeholder management skills with ...

overall customer experience. Person Specification Must-Have Requirements Degree-level qualification (or equivalent experience) in ICT, Information Systems or a related discipline. ITIL Foundation (Version 3 or 4) or higher qualification. Project management qualification such as PRINCE2 or Agile. Evidence of continuing professional development (CPD). Significant experience managing … operations within a complex organisation. Experience delivering ICT projects and service improvements. Experience managing ICT suppliers and external service providers. Strong knowledge of ITIL service management principles. Good understanding of ICT infrastructure, applications and operational environments. Knowledge of risk management, business continuity, disaster recovery and cyber security. Experience monitoring service ...