Microsoft Certified Professional level and proven experience of applying these qualifications) ITIL Foundation Comptia A+ and/or N+ or equivalent qualification Significant experience of working in an ITservicemanagement environment A good understanding of ITIL v4 servicemanagement procedures and processes Active Directory management/administration Desirable Cisco CCST/CCNA Experience Essential Working knowledge of Microsoft desktop More ❯
NHS South Central and West Commissioning Support Unit
or by using Live Web Chat. You'll monitor these channels and ensure tickets are responded to in a timely manner. You'll use our ITServiceManagement Tool (ITSM) to accurately capture information and provide 1st line IT support and troubleshooting. We are looking for an enthusiastic self-motivated individual who can work both alone and as a member More ❯
Warrington, Cheshire, North West, United Kingdom Hybrid / WFH Options
Vaultex UK
attitude with a desire to understand, support and resolve customer issues. Ability to take ownership of tasks independently and collaboratively. Ability to multitask and prioritise effectively. Experience with ITServiceManagement Tools. What we offer you: We are a Living Wage employer with Investors in People Platinum status, and as such have a great range of benefits: A generous company More ❯
ServiceNow System Administrator with experience working in an ITSM environment is sought on a fully remote contract basis by a global financial technology leader. Working with international retailers to deliver cutting-edge payment solutions this ServiceNow System Admin will join a newly formed ServiceNow servicemanagement central service offering excellent project work and contract longevity. This ServiceNow System Administrator should … have most of the following key skills: - At least a year's ServiceNow system admin experience ideally gained in a ITSM environment - Hands-on experience configuring core ITSM modules (Incident, Change, Request, CMDB). - Solid understanding of ServiceNow architecture and scripting - Experience integrating ServiceNow with other platforms using REST/SOAP APIs. - Excellent communication and stakeholder management skills. Whilst the More ❯