2 of 2 Remote/Hybrid Temporary Microsoft Copilot Jobs

/Merseyside) A large public-sector organisation in the North West is seeking an experienced M365 Tester to support the delivery and assurance of Microsoft 365 and Dynamics 365 services as part of a wider digital transformation programme. This role sits within an established ICT and Change function … February 2026 Interviews: Face-to-face The Role As the M365 Tester , you will be responsible for delivering a robust testing function across Microsoft 365 and Dynamics 365 platforms, ensuring solutions meet business, technical and quality standards. Key responsibilities include: Designing, developing and executing test plans, scripts and test ...

/Contact Centre solutions Build and optimise Omnichannel experiences (voice, chat, messaging) Develop and manage call flows, IVR menus, queues, and routing logic Implement Copilot Studio bots and IVR agents , including conversation design and logic Integrate Azure Communication Services (ACS) with Dynamics 365 and Omnichannel voice Develop Power Automate … experience delivering Dynamics 365 Contact Centre/Customer Service solutions Strong understanding of Omnichannel configuration and telephony/IVR concepts Hands-on experience with Copilot Studio (agents, bots, IVR design) Experience integrating Azure Communication Services (ACS) with Dynamics 365 Strong knowledge of Power Automate and event-driven workflows Experience ...