1 of 1 Temporary Support Analyst Jobs in Yorkshire

Home Office DDaT - Junior Service Desk Analyst Job Description Junior Service Desk Analyst Location: Sheffield - Vulcan House Steel Hybrid - 60 - 40 - 3 days in the office Hourly rate: £13.85 (Shift enhancement of around 8% TBC based on rota , hourly example based on 8% - £14.81 ) Working Days/Hours: 8 hours per day between the hours of 7am and … be paid according to the extent of your commitment as detailed above. List the duties/responsibilities: You will be responsible for delivering high quality, customer focused 1st line support to users across the Home Office estate and will play a key role in the provision of IT service support at the Home Office, contributing to the delivery … point of contact for Home Office users supporting incident and problem resolution activities, engaging with other DDaT teams and/or suppliers as required Providing high quality first-line support for all user support queries, requests and incidents, in line with incident and request fulfilment management processes and procedures Supporting effective management of issues and queries raised through More ❯