3 of 3 Temporary Customer Engagement Jobs

Business Analyst acts as the critical link between the business and digital delivery, ensuring that their website, mobile app and supporting platforms effectively meet customer needs and business objectives. The role leads requirements gathering, customer journey analysis and solution design across the digital product lifecycle, working under … direction of the Product Owner (Digital Platforms) to translate roadmap priorities into clear, deliverable requirements. The role provides clarity from ambiguity - translating business and customer needs into user stories, functional specifications and testable requirements - acting as the bridge between business stakeholders, developers, UX designers and third-party suppliers. Main ...

Ireland customers using the ERP system - Process spare parts and service-related orders for UK & Ireland customers using the ERP system - Coordinate customer returns, repairs, invoicing, and credit processes via ERP - Proactively monitor and manage open orders to ensure ontime delivery - Expedite sales order backlog to maximise billing output … Customer Service - Maintain and build strong relationships with our customers/suppliers to ensure satisfaction - Provide high-quality, responsive customer service across all forms of communication channels in line with SLA's E-Store & Sales Initiatives - Support customer engagement through the E-Store strategy - Assist customer ...

opportunity to work across European markets, delivering analysis that drives commercial decision making and improves marketing performance. You'll be responsible for analysing customer, marketing and commercial performance data, identifying trends and opportunities, and providing clear recommendations to stakeholders. Working with SQL, Power BI and AI driven tools … Analyse commercial and marketing performance data to identify trends, opportunities and areas for improvement. Deliver end to end analysis of marketing campaigns, customer engagement and business performance across European markets. Use SQL and Power BI to extract, analyse and visualise data from multiple sources. Build dashboards and reports ...