1 of 1 Remote/Hybrid Temporary SLA Jobs

IT Support Manager - Halo ITSM, ITIL, DORA

Hiring Organisation
TXP
Location
London, United Kingdom
Employment Type
Contract, Temporary
Salary
£500 - £520/day Hybrid Working
networking, server technologies) Familiarity with enterprise ITSM tooling (e.g. Halo, ServiceNow, Jira Service Management) and reporting platforms Proven vendor and contract management skills, including SLA negotiation, performance management, and issue escalation Ability to lead, inspire, and operationally manage a technical support team Strong stakeholder management and communication skills, comfortable engaging ...