1 of 1 Part-Time ITIL Jobs in Birmingham

Are you passionate about driving excellence in IT Service Management? The West Midlands Combined Authority is seeking a dynamic professional to help align ICT systems and services with ITIL best practice guidelines. In this pivotal role, youll ensure that all live systems are fit for purpose, secure, and continually improving, supporting the integrity and availability that our digital infrastructure demands. … environments, wed love to hear from you. Please note, this is a 6 month Fixed Term Contract. What you will be doing. To assist in the effective implementation of ITIL practices that add value to Digital and Data. To assist in maintaining good IT Service Management best practice (ITIL). To ensure that all ICT processes adhere to standards, aligning … with the ITIL maturity model. To assist in the updating of a Service Portfolio and Service Catalogue, including the continual management of the Service Catalogue. Supporting the management of Major Incidents, providing punctual actions, requesting the vendor for identifying root causes and defining remedial measures (problems, prevention, and avoidance). To assist the ICT Change Manager to help deliver an More ❯