1 of 1 Part-Time Computer Science Jobs in the East of England

Provide technical support to customers for a range of computer-related issues. Actively partnering with team members, regional stakeholders, and local markets, you will play a key role in delivering technical support from the Shared Service Centre. Key responsibilities: Handle Incidents and Service Requests Provide assistance with enrolment and setup of new or existing end user devices. Any other …/or users; Manage Users expectations about problem resolution. Appraise Technician I, II and Region Lead of daily performance. Keep team informed of any issues or recurring problems. Qualifications: Computer Science Course attendee ITIL 4 (Beneficial) Attributes: Solution mindset: driven to solve problems and find solutions to user issues Prioritization, planning and organisational skills Enthusiastic, flexible, and able More ❯