2 of 2 Part-Time Customer Service Jobs in the East of England

1903. We have hundreds of respected and supported employees committed to doing the right thing for our customers and colleagues. Canada Life UK is transforming to create a more customer-focused business by providing our customers with expertise on financial and tax planning, offering home finance and annuities propositions, and providing collective fund solutions to third party customers. Job … summary overview The QA team in customer services is responsible for outcome testing across multiple channels and processes and products, providing assurance to the business that we are meeting corporate objectives and outcomes provided for customers are fair and in line with both business and regulatory requirements. As a QA analyst, you'll undertake timely and accurate outcome testing … to support team leads in developing their teams and identifying where gaps exist, assisting the QA Team lead in designing protocols for testing and reporting What you'll do: Customer Outcomes Assessment : Evaluate customer service interactions, including complaints and vulnerable customers, to ensure positive outcomes and compliance with regulatory standards Management Information Production : Create detailed and insightful More ❯

a Trainee Technical Advisor on a part time, flexible hours basis. This is a fantastic chance to start your career in the Technical Advisor field and provide the BEST customer service and advice to our customers. Please note that this Trainee Technical Advisor role is offered on a part time, flexible hours basis Hours to be 4 hours … in the cooler 6 months, or to cover holidays, or simply as required. The Role: As a Trainee technical Advisor, youll be committed to delivering an outstanding level of service, and youll be professional, driven and enthusiastic. The purpose of the Trainee Technical Advisor role is to provide underfloor heating technical advice and support to trade and domestic customers … the phone and via email. As this is a trainee role, no previous knowledge is required as full Training will be provided. You will provide the highest level of service to internal and external customers. You will be contracted to a set minimum number of hours per week, and you will be required to be flexible to work additional More ❯