1 of 1 Part-Time Social Skills Jobs in Hertfordshire

Desktop Support Engineer/2nd Line Technical Support Technician A great opportunity, working with a well-known brand, for an IT support professional with strong troubleshooting and client-facing skills to deliver high-quality technical support within a managed services environment. If you’ve also worked in the following roles, we’d also like to hear from you: IT … ITIL Processes: Adhere to incident, request, change and problem management procedures CANDIDATE REQUIREMENTS Proven experience in a similar IT support role with a solid technical background Strong client-facing communication skills with the ability to explain technical issues clearly Excellent written and verbal communication abilities Strong troubleshooting skills with the ability to work using your own initiative Ability … to follow established processes and escalate issues appropriately to meet SLAs Highly organised with effective time-management skills BENEFITS Annual Salary up to £34,000 pro rata with a bonus up to £5,000 Working in an inclusive environment Industry renowned training/certifications (sponsored by the company) Personal development time (with the use of Pluralsight training platform) Wide More ❯