2 of 2 Part-Time Customer Experience Jobs in London

full market release. This is a fixed-term maternity cover (part-time, 3 days per week) role. You will manage a small Product and CX team and drive prioritisation for the wider engineering team to deliver a roadmap that achieves product-market fit, user adoption, and long-term innovation. While … term technical strategy. Adapt roadmap with agility to respond to user feedback, market trends, and evolving business goals. Lead a cross-functional Product and CX team to deliver new features,enhancements, proofs of concept, and experiments. Shape long-term product and business strategy, aligning with company vision and growth objectives. ...

insights to inform DG-level decision-making, risk appetite setting, and departmental prioritisation. Articulate business impacts: how risks could affect operations, resilience, service delivery, customer experience, staff safety or data protection. Support senior leaders (e.g., Director General for Finance) by outlining options, consequences and recommended mitigations. Stakeholder Leadership … models, or outreach activities). Provide options and recommendations while enabling the business to understand and own its risk decisions. What skills, knowledge and experience will you need? Experience providing analysis, risk assessment, or decision support within complex, multi-team environments ideally in large organisations with distributed accountabilities ...