Product Support Associate Engineer
- Hiring Organisation
- Deerfoot Recruitment Solutions
- Location
- London, United Kingdom
- Employment Type
- Contract, Part Time
- Salary
- £160 - £170 per day
each incident from first contact to resolution within SLA Triaging incidents and proactive alerts from monitoring tools, investigating root cause with remote access tools, Kibana and log analysis Escalating issues beyond the team's scope to higher-level support groups or third parties, and keeping customers updated throughout Spotting … similar A clear, customer-focused approach and an understanding of how much customers rely on the service you support Desirable: electro-mechanical devices, PLCs, Kibana, UltraVNC Apply today with your CV for this Associate Product Support Engineer contract and we'll be in touch. This role may suit candidates ...