3 of 3 Part-Time UX Design Jobs in London

Description At Motability Operations, we put our customers and users at the heart of everything we do - and it shows. With an exceptional 96% customer satisfaction score, our UX team plays a critical role in shaping intuitive, inclusive, and impactful digital experiences that genuinely make a difference in people's lives. Joining our UX team means stepping into … measuring the impact of design interventions on customer behaviour. Translate complex services into clear, supportive journeys that reduce friction and help customers achieve their goals. Support the UX community Share knowledge and best practices with peers in the UX team. Participate actively in design critiques, giving and receiving constructive feedback. Mentor junior designers, supporting … explain design decisions clearly and adapt messages for different audiences. Embrace user and internal community feedback Strong critical analysis skills, that can use all the factors of UX practice to evaluate and critique solutions against the problem or opportunity Collaborative and open, thriving in cross-functional squads. Familiar with applying accessibility and inclusive design standards More ❯

Description At Motability Operations, we put our customers and users at the heart of everything we do - and it shows. With an exceptional 96% customer satisfaction score, our UX team plays a critical role in shaping intuitive, inclusive, and impactful digital experiences that genuinely make a difference in people's lives. Joining our UX team means stepping into … clear narratives, artefacts and measurable goals. Promote accessibility and inclusion, with strong practical knowledge of WCAG 2.2 and how to apply it across web and native experiences. Represent the UX discipline across Motability Operations, raising awareness of its value and impact. Shape end-to-end experiences Oversee experience quality from discovery through to measurement, ensuring the right problems are … hypotheses, monitor impact, and refine standards over time. Support designers in learning behavioural design methods and applying them responsibly in their day-to-day work. Grow the UX community Coach and mentor designers at all levels, creating conditions where people do their best work. Shape and promote a culture of design excellence, ensuring the UX More ❯

our mobile app experience, ensuring the delivery of high quality, accessible, and customer centric solutions that delight users and deliver measurable value. You'll work cross-functionally with design, engineering, marketing, and operations teams to shape our app that empowers users, simplifies journeys, and supports our strategic priorities. Acting as the voice of the customer, you'll translate … drive iterative continuous improvement within the development team that enable the team to ship better products, quicker. Cross-Functional Collaboration: Collaborate closely with cross-functional teams, including marketing, design, engineering, and quality assurance, to ensure successful product delivery. Market Research: Stay informed about industry trends and competitor products to identify opportunities for innovation and improvement within our offerings. … and satisfaction. Familiarity with user journey mapping, app performance metrics, design systems, and accessibility best practices (e.g., WCAG compliance). Comfortable working with cross-functional squads including UX/UI designers, developers, testers, and commercial stakeholders. Experience with analytics and testing tools (e.g., Firebase, Testflight, Google Analytics) to track user behaviour and inform decision-making. Strong understanding More ❯