1 to 2 of 2 Part-Time Customer Experience Jobs in the Midlands

and resource recovery solutions, with locations across the United Kingdom and Ireland. We have an opportunity for a Service Delivery Coordinator to join our Customer Experience Team. Service Delivery Coordinator - The Role: To boost the overall customer experience by ensuring that all Enva services are delivered … seamlessly, on time, within budget and with a customer centric approach with every interaction. Service Delivery Coordinator - Key Responsibilities: To complete new site set up's and roll outs seamlessly and within SLA and budget. To deliver professional customer orientated onboarding calls. To produce and share timeline of … manner from customers, contractors, and internal teams. To ensure that all queries are followed up and resolved in an efficient and timely manner with customer focused approach. To resolve customer complaints at first point of contact wherever possible, escalate only where necessary. To liaise with sub-contractors to more »

To offer a premium level of service to both French and UK customers. You will play a pivotal role in a friendly and dynamic Customer Support team. You will be a driving force to ensure Customer Experience is the central focus and deliver key department and individual … KPI's Principle duties & responsibilities Be committed to delivering exceptional customer service to all customers by putting the customer at the heart of everything you do Accurately capture and retain data from customers on product enquiries and faults into the company systems, enabling replacements to be issued within … via email and social media Provide first line support and advice to customers using the company products Achieve department KPI's targets ensuring the customer service levels we provide are to the correct standard Be responsible for attending the correct level of training and be part of the Training more »