2 of 2 Part-Time ITSM Jobs in the Midlands

partner. Manage vendor performance and ensure compliance with contractual and regulatory standards. Drive continuous improvement, knowledge management, and capability building across teams. Drive adoption of the current ITIL/ITSM best practices and support implementation of new tools Engage and influence regional teams, to foster collaboration, manage resistance, and drive cultural change. About You Proven experience leading global service teams More ❯

of common frameworks (e.g., ISO 27001, NIST, CIS Controls). Core Infrastructure & ITSM Knowledge Ideal candidate would have working experience of wider infrastructure and cloud management, support and IT Service Management principles which includes but is not limited to the following; ITSM & Ticket Management - Experience with ITSM tools aligned to ITIL processes, including handling incidents, changes, and problems. Service Desk More ❯