2 of 2 Part-Time Coaching Jobs in the North West

operational risk management. Lead monthly review sessions with operational heads Process Improvement : Identify and collaborate on implementing changes to enhance customer service processes Coaching and Training : Deliver training sessions to staff, focusing on improving skills, ensuring compliance, and addressing the needs of vulnerable customers Action Tracking : Monitor and escalate

required to meet the demands of the service Able to disseminate information appropriately and facilitate collaborative working across a wide range of stakeholders Desirable Coaching skills Assertiveness Ability to adapt and deal with situations and manage expectations during periods of change and be able to take account of the broader