Skills & Experience Required: Essential Proficiency with desktop and mobile operating systems (Windows, Mac/OSX, iOS, Android). Familiarity with key applications such as Office 365, Outlook, Teams, etc. Excellent verbal and written communication skills. Exceptional customer service and interpersonal abilities. Commitment to maintaining technical competence in relevant IT areas. This is a Monday to Friday role 10am to More ❯
resolving hardware and software issues, and collaborating with internal IT teams to enhance service delivery. What You’ll Be Doing: Technical Support Provide 1st and 2nd line support across Windows, Mac/OSX , and mobile platforms ( iOS/Android ). Troubleshoot hardware/software issues and support end-user productivity tools ( Office 365, Outlook, Teams ). Service Management Log … channels (walk-up, desk-side, phone, chat, self-service). Consistent service quality across diverse technologies and end-user environments. What You’ll Bring: Essential Skills Solid experience supporting Windows, Mac, iOS, and Android platforms. Strong grasp of Office 365 , Teams , and business-critical applications. Excellent communication skills – both technical and user-facing. A proactive, customer-first mindset with More ❯