2 of 2 Part-Time Windows Jobs in the North of England

resolving hardware, software and connectivity issues. Managing incidents and service requests through to resolution in line with SLAs and KPIs. Supporting Microsoft 365, Windows 10/11, Active Directory, Intune and Autopilot environments. Escalating complex incidents where required and working closely with wider technical teams. Maintaining asset records, support … trusted onsite IT contact. What We're Looking For Essential Experience in an IT Support, Deskside Support or Onsite Support role. Knowledge of: Windows 10 & 11 Microsoft 365 Active Directory Azure AD Intune & Autopilot ServiceNow or similar ticketing tools Experience managing support tickets and working to SLAs. Excellent troubleshooting ...

involves Providing first-line IT support to users and responding to day-to-day technical queries Setting up, configuring and deploying laptops and Windows 11 devices Supporting users with Microsoft 365, including Outlook, Teams, SharePoint and OneDrive Assisting with passwords, user accounts and two-factor authentication Troubleshooting everyday issues … both in person and remotely where required What are we looking for? We would love to hear from you if you have: Experience supporting Windows 11 and setting up laptops or desktop equipment Knowledge of Microsoft 365, including Outlook and Teams Experience supporting user accounts, passwords and two-factor ...