Edinburgh, Midlothian, Scotland, United Kingdom Hybrid / WFH Options
Motability Operations
shape how Motability Operations enables on-the-go EV charging that genuinely works for our community - not just technically, but physically, financially, and experientially. You will drive strategic partnerships, accessibility data integration, and customer-facing feature development within a multi-disciplinary squad. This is a key role in making sure that the transition to electric is possible for all, regardless … of where or how a customer needs to charge. Key Responsibilities Strategic Roadmap & Vision Define and evolve the roadmap for public charging that reflects the physical accessibility, roaming availability, and pricing needs of our customers Lead the product thinking behind how we surface accessibility data, coordinate with charging networks, and shape the Go App experience Translate the strategy into deliverable … public charging Create well-formed user stories and acceptance criteria that reflect the lived experience of disabled EV users Guide delivery on initiatives such as CPO data integrations, site accessibility reviews, and app enhancements in collaboration with Electroverse Customer & Stakeholder Engagement Collaborate with CPOs (Charge Point Operators) to develop scalable and reliable data-sharing models Partner with advocacy groups (e.g. More ❯
Employment Type: Permanent, Part Time, Work From Home
Edinburgh, Midlothian, Scotland, United Kingdom Hybrid / WFH Options
Motability Operations
Career Framework. Build and continuously enhance learning content that feeds into our Learning Experience Platform, supporting skill self-assessment and role profiling. Ensure all content meets WCAG 2.1 AA accessibility standards and reflects universal design thinking. Bring curiosity and systems thinking to the table, actively explore new tools, formats, and design strategies that enhance learner experience. Collaborate with cross-functional … Adobe Captivate, Evolve or similar software. Skilled in producing engaging multimedia content for LXP-based learning experiences, with experience using software like Canva or Adobe Express. Strong understanding of accessibility (WCAG), inclusive design, and user-centred content development. Comfortable navigating and integrating with wider systems and platforms like our LXP and Skills Builder. Adept at working in agile environments with More ❯
Employment Type: Permanent, Part Time, Work From Home
Edinburgh, Midlothian, Scotland, United Kingdom Hybrid / WFH Options
Motability Operations
journeys, install funding tools) with strategic enablers (e.g. local authority integration, payment model pilots) Customer & Stakeholder Engagement Act as the voice of the customer in all squad activity; ensure accessibility and inclusion are embedded from day one Lead on customer research touchpoints with Innovation and Insights to validate direction Collaborate with stakeholders across procurement, legal, energy, policy and marketing to … centred products/services - not just delivery, but shaping direction. Familiarity with Agile methodologies and backlog management (e.g. user stories, prioritisation frameworks). Evidence of customer-centred mindset, including accessibility and inclusion. Strong stakeholder management skills, with comfort engaging across technical, commercial, and operational groups. Desirable criteria Experience in EV charging infrastructure OR housing/energy services or local government More ❯
Employment Type: Permanent, Part Time, Work From Home