1 of 1 Part-Time Customer Engagement Jobs in the South East

Operations Customer Service Administrator £25,000 - £28,000 per annum Reading Permanent, Full-Time or Part-Time (Part-time needs to be 5 days) Our client is looking for an Operations Customer Service Administrator to provide customer service and coordination to all their AV Service Contracts and Projects, to follow SLA and maintain high levels of support … operate a thriving Ecommerce store , which you will be managing as part of this role. The Role The role focuses around ensuring seamless technical support services and maintaining strong customer relationships with Service Contracts and Projects. The candidate is responsible for managing service callouts, coordinating technical visits, purchasing and administration on projects alongside the Project Manager (PM). The … ensuring proper sign-off procedures. Coordinate with customers to manage and ensure smooth execution of service visits. Ensure Engineers have all necessary resources and support for on-site visits. Customer Engagement: Conduct quality check phone calls with customers post-service visit to ensure satisfaction and address any concerns. Keep the service email inbox updated and respond to inquiries More ❯