2 of 2 Part-Time Knowledge Transfer Jobs in the South East

Lead workshops with project teams, service owners, IT operations, and stakeholders to collaboratively develop the service support model. Ensure smooth handover to live/BAU teams with complete documentation, knowledge transfer, and operational readiness. Identify and mitigate risks, address potential challenges, and propose improvements to processes and frameworks. Maintain ongoing communication with stakeholders to ensure service designs meet … operational and business requirements. Essential Requirements Experience in IT service design, IT architecture, or related IT/digital service environments. Strong knowledge of service design principles, frameworks, and best practices. Understanding of infrastructure, applications, and cloud-based services. Strong analytical and problem-solving skills, with experience producing clear, comprehensive documentation. Excellent communication and stakeholder engagement abilities, including influencing and … collaborating across teams. Ability to manage competing priorities and work independently with minimal supervision. Desirable Requirements Experience coordinating cross-functional teams and working with diverse stakeholders. Knowledge of ITIL Service Design/Architecture or other ITSM frameworks (ITIL certification preferred). Proactive and innovative approach with a focus on continuous improvement and operational excellence. More ❯

the delivery and maintenance of corporate digital web applications, focusing on both manual and automated testing. The role involves analysing business requirements, maintaining automation frameworks, and contributing to team knowledge sharing. Key Responsibilities: Support the delivery and maintenance of Corporate Digital web applications, using, supporting and building automation Analyse application changes and business requirements Ensure the automation framework and … test cases are updated according to business changes Provide upskilling and knowledge transfer within the Digital test Team Support manual testing of business changes as required. Skills and Experience Hands on experience with JavaScript Be well versed Selenium, Cucumber BDD automation framework Experience with Azure DevOps CI/CD pipelines Experienced in analysing business requirements and software changes More ❯