IT Service Desk Technician
St Anne's, Bristol, UK
Evolve Energy Supply Limited (Evolve Energy)
IP), network configuration (routing, switching, firewalls, Wi-Fi), and troubleshooting network connectivity issues Proficient in supporting and troubleshooting desktop PCs, laptops, mobile devices, and peripherals (printers, etc.) Experience with Microsoft Office suite, Active Directory for user and permissions management, and other common business applications used by the company Familiarity with virtualization technologies (VMware, Hyper-V) and cloud platforms like … Microsoft 365, Azure AD, and potentially other cloud services used by the business Basic understanding of cybersecurity concepts, including anti-virus software, patching, and data backup/recovery Strong ability to diagnose, analyse, and resolve complex technical issues, often requiring investigation and root cause analysis Ability to document troubleshooting steps, resolutions, and knowledge base articles for future … 1st line to 2nd line support. You will be pro-active with a real hands-on and can-do approach. A relevant certification such as CompTIA A+, CompTIA Network+, Microsoft Certified: Azure Fundamentals, or ITIL would be preferable but is by no means essential as the relevant experience is more critical for this position. More ❯
Employment Type: Part-time
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