1 of 1 Part-Time People Management Jobs in the South West

exciting opportunity to join a well-established team and work as part of a team of Managers in CSC as well as be part of the wider customer operations management team. Main Responsibilities: Support and develop your team to deliver excellent levels of customer service and performance standards. Ensuring all high level, departmental and individual KPI's are met … Proactively consult with other managers on cross company issues, scheme improvements and efficiencies to drive forward an enhanced customer experience and to ensure department consistencies To review and interpret management information, performing trend analysis and making recommendations to improve team processes and procedures To inspire, develop and motivate the team encouraging them to take ownership and accountability for decisions … are encouraged to contribute Play a lead role in continuously improving our processes and making sure we drive improvements to maintain Scheme sustainability Qualifications You'll be an experienced people manager who enjoys operating within a customer centric environment and will have experience of guiding a team inline with objectives and SLAs. Your passion will be always to support More ❯