3 of 3 Part-Time Customer Insight Jobs in the UK

a day-to-day basis, the postholder will be tasked with using their technical skills to help the team deliver key pieces of analyses relating to understanding and predicting customer behaviour. They will also work on turning these analyses into actionable insights which the business can use. Main Responsibilities Building Machine Learning models that provide insight into customers … and helps the business predict customer behaviour around scheme misuse, EV transition and affordability. These models are essential as the business undergoes transformation to become data driven and make evidence-based decisions. Provide insight into customer behaviour, choices and preferences using statistical methods such as regression and hypothesis testing to analyse data from our customer database. … Building dashboards that is able to tell a story and provide the business with key insights on customer behaviour. Analyse customer research data to gain insights on customer behaviour using Natural Language Processing (NLP) techniques such as sentiment analysis and topic modelling. Provide education to both internal and external stakeholders about the modelling process, including the assumptions More ❯

a day-to-day basis, the postholder will be tasked with using their technical skills to help the team deliver key pieces of analyses relating to understanding and predicting customer behaviour. They will also work on turning these analyses into actionable insights which the business can use. Main Responsibilities Building Machine Learning models that provide insight into customers … and helps the business predict customer behaviour around scheme misuse, EV transition and affordability. These models are essential as the business undergoes transformation to become data driven and make evidence-based decisions. Provide insight into customer behaviour, choices and preferences using statistical methods such as regression and hypothesis testing to analyse data from our customer database. … Building dashboards that is able to tell a story and provide the business with key insights on customer behaviour. Analyse customer research data to gain insights on customer behaviour using Natural Language Processing (NLP) techniques such as sentiment analysis and topic modelling. Provide education to both internal and external stakeholders about the modelling process, including the assumptions More ❯

most of the skills or experience we're looking for, please go ahead and apply. We'd love to hear from you! About the role At Hargreaves Lansdown our customer helpdesk provides support for 1200 users using Salesforce Service Cloud Platform. As our organisation continues to grow and evolve, we are expanding our Salesforce team and implementing Data Cloud … and additional resources for BA and QA when required. You will focus on managing and optimising the Salesforce platform, with a specific emphasis on using Data Cloud to enhance customer insights and drive business outcomes. What you'll be doing Working with the business stakeholders to provide solutions based on your knowledge of Salesforce Service Cloud and Data Cloud. … Ensuring the Salesforce platform and Data Cloud work together to deliver a comprehensive view of the customer. Providing customer insights to our colleagues and use data cloud to make use of Einstein and Agentforce capabilities. Designing and implementing data models within Data Cloud to represent customer data from various sources. Connecting to and ingesting data from different sources More ❯