Salary: £42,848 - A Civil Service Pension with an employer contribution of 28.97% Contract Type: Permanent Flexible working, Full-time, Job share, Part-time We are looking for three Product Managers to join our team, to articulate the vision for all digital products delivered by the Driver Services Platform (DSP). Ensuring that product development aligns with the … Full Business Case (FBC) benefits and delivers improvements, whilst being accountable for a clearly defined, prioritised product backlog, ensuring value is delivered to users. This is a varied and fast paced opportunity where you will have the prospect of working with multiple suppliers. Key Responsibilities include, but are not limited to: Work with the Service Manager to develop the … vision of DSP product(s) and ensure effective communication to the immediate and wider service team and relevant key stakeholders. Provide leadership to their team of Product Specialists (PS) to ensure they can provide detailed product knowledge and deliver products in line with the service vision. Work with the Service Owner, ensure the business benefits are achieved. More ❯
City of London, London, United Kingdom Hybrid / WFH Options
Motability Operations
costs, and the insurance proposition supports our customers whilst being both risk and cost conscious. To ensure we deliver on our Insurance strategy, we are expanding our Insurance Solutions product team and are seeking a skilled, experienced Product Manager. Purpose of the Role To lead the development and evolution of the Drive Smart telematics product within Motability … post go-live. Use telemetry data and driving behaviour scores to reduce claims frequency and severity. Collaborate with cross-functional teams to ensure strategic alignment and effective delivery. Monitor product performance using data and analytics, driving continuous improvement. Balance customer-centricity with commercial and risk considerations. Support the Operations and Proposition Manager in executing the insurance strategy. Champion agile … knowledge of motor insurance or how the Motability Scheme insurance proposition works You will be motivated to achieve excellent outcomes in all you do You will monitor and evaluate product performance, leveraging data and analytics to inform continuous improvement Be flexible and adaptable, with strong agile ways of working experience Technical experience in projects or product delivery and More ❯
Employment Type: Permanent, Part Time, Work From Home
Bristol, Avon, South West, United Kingdom Hybrid / WFH Options
Motability Operations
costs, and the insurance proposition supports our customers whilst being both risk and cost conscious. To ensure we deliver on our Insurance strategy, we are expanding our Insurance Solutions product team and are seeking a skilled, experienced Product Manager. Purpose of the Role To lead the development and evolution of the Drive Smart telematics product within Motability … post go-live. Use telemetry data and driving behaviour scores to reduce claims frequency and severity. Collaborate with cross-functional teams to ensure strategic alignment and effective delivery. Monitor product performance using data and analytics, driving continuous improvement. Balance customer-centricity with commercial and risk considerations. Support the Operations and Proposition Manager in executing the insurance strategy. Champion agile … knowledge of motor insurance or how the Motability Scheme insurance proposition works You will be motivated to achieve excellent outcomes in all you do You will monitor and evaluate product performance, leveraging data and analytics to inform continuous improvement Be flexible and adaptable, with strong agile ways of working experience Technical experience in projects or product delivery and More ❯
Employment Type: Permanent, Part Time, Work From Home
Youll maintain accurate records in our CRM and Helpdesk systems, provide customer insights to inform decisions, and work closely with another Customer Success Associate and cross-functional teams (Sales, ProductManagement, Engineering). The successful candidate will work in a hybrid capacity, with one day per week based at TRLs headquarters in Wokingham. This is a fixed-term … role for approximately seven months. Key Responsibilities Respond to customer queries via phone, email, or chat Provide first-level support and troubleshooting and assistance Provide accurate product/service information and quotations for products and training Maintain internal customer data, licensing records, CRM (Salesforce) and HelpDesk Support order and subscription processing Inform customers about new features/functionality and … follow up with customers regarding resolving technical issues. Share product updates and gather customer feedback Provide insights and MI reporting to support decision-making Essential Skills & Experience A proactive can do attitude Experience in customer support or client service Strong communication and problem-solving skills Ability to multitask, prioritise and manage time effectively Comfortable using CRM and helpdesk tools More ❯