2 of 2 Part-Time Support Team Leader Jobs in the UK

IT Support Team Leader Based on-site within London Borough of Newham To lead the onsite team in delivering a consistently excellent and familiar service to our client, in line with the business strategy. To be a motivational leader, where decisions are based on individual, team, client and business awareness. … Excellent people skills that facilitate a happy team continuously seeking development, to provide an excellent service resulting in a high level of client satisfaction. Objectives : Designing and implementing development strategies for all roles within the onsite team, to create a more knowledgeable, stronger, and more versatile team. Responsible for implementing strategy, delivering standardisation and consistency to … all areas of the team for streamlined, valued and effective support to clients. Analyse, report on and take appropriate action on the performance of the team to continuously improve the service provided. Be a constant, visible, and approachable member of the clients service management team, driving a positive and inspirational attitude. Communicate More ❯

Lead IT Support Technician Since 2007, this tech-led business has been transforming how food manufacturers and retailers manage their product lifecycles helping them design, price and deliver better food products, faster. As they continue to scale, theyre looking for a senior IT support professional to keep their growing infrastructure running smoothly and securely. Role Overview …/Remote (office in Bourne, Lincolnshire) Package: Competitive salary + benefits Industry: Technology/Food Software Solutions What Youll Be Doing: Acting as a Senior in the IT support operations, acting as the main escalation point for complex technical issues. Manage and prioritise support tickets, ensuring quick and effective resolution. Oversee day-to-day IT activities … from server maintenance and patching to endpoint management. Maintain accurate technical documentation and a clear knowledge base. Monitor key support metrics and identify opportunities to improve processes. Handle equipment inventory, procurement, and IT onboarding/off boarding. Deliver user training and develop support resources to build internal capability. Work closely with infrastructure and security teams on More ❯