3 of 3 Part-Time IT Support Engineer Jobs in the UK excluding London

My client is seeking a skilled IT Support Engineer to provide advanced technical supportwithin their organization. This role involves troubleshooting complex IT issues,supporting end-users, and ensuring the smooth operation of the IT Service Desk.The ideal candidate will have a strong technical background, excellent problem-solvingskills, and the ability to work independently and as … part of a team. This is an office-based role but offers some flexibility. Asolid understanding of networking fundamentals is desirable. Role Responsibilities: Provide support for IT incidents and service requests, including hardware,software, network issues, and to manage and document these requests usingour Fresh Service ITSM tool. Communicate effectively with users to understand their needs and provideoptimal … solutions. Troubleshoot and resolve IT issues promptly, minimizing disruption to businessoperations. Deliver a highly available and well-managed IT service, ensuring compliancewith service level agreements (SLAs) and reporting requirements. Communication & End User Management Communicate effectively with users to understand their needs and provideoptimal solutions. Oversee the IT incidents and service requests queue, ensuring support ticketsare handled More ❯

Are you an IT Support Engineer with MSP experience looking to take the next step in your career? Were partnering with a well-established Managed Service Provider based in Birmingham that supports a diverse client base across professional services, manufacturing, and construction. Youll be part of a close-knit technical team delivering first-class support, project … work, and on-site installations for SME clients across the Midlands. The Role: Provide 1st2nd Line technical support via phone, email, and remote tools Manage tickets through to resolution, escalating complex issues when required Install and configure workstations, servers, and network devices Assist with Microsoft 365 migrations, Azure AD, and Intune deployments Support site visits for client projects … and IT audits About You: Background working for an MSP or IT service provider Confident supporting Windows Server, Active Directory, and Microsoft 365 Understanding of networking fundamentals (DNS, DHCP, firewalls, VLANs) Experience with Azure, Intune, or RMM tools (e.g. NinjaOne, Atera, ConnectWise) beneficial Excellent communication and problem-solving skills Benefits: Hybrid working after probation Ongoing training and Microsoft More ❯

Were partnering with a well-established Managed Service Provider based in Manchester where youll be part of a close-knit technical team delivering first-class support, project work, and on-site installations for SME clients across the Midlands. What Youll Be Doing: Deliver 2nd Line support remotely and on client sites Resolve escalated incidents across Microsoft 365, Azure … networks, routers, and firewalls Deploy laptops, servers, and cloud services for new client projects Document technical processes and contribute to continuous improvement Key Skills: Experience in an MSP or IT services environment Solid understanding of Microsoft 365, Azure AD, and networking concepts Familiarity with VMware/Hyper-V and backup solutions (Veeam, Datto) Full UK driving licence (client site More ❯