2 of 2 Part-Time IT Support Technician Jobs in the UK excluding London

Senior IT Support Technician Since 2007, this tech-led business has been transforming how food manufacturers and retailers manage their product lifecycles helping them design, price and deliver better food products, faster. As they continue to scale, theyre looking for a senior IT support professional to keep their growing infrastructure running smoothly and securely. Role … Location: Hybrid/Remote (office in Bourne, Lincolnshire) Package: Competitive salary + benefits Industry: Technology/Food Software Solutions What Youll Be Doing: Acting as a Senior in the IT support operations, acting as the main escalation point for complex technical issues. Manage and prioritise support tickets, ensuring quick and effective resolution. Oversee day-to-day IT activities from server maintenance and patching to endpoint management. Maintain accurate technical documentation and a clear knowledge base. Monitor key support metrics and identify opportunities to improve processes. Handle equipment inventory, procurement, and IT onboarding/off boarding. Deliver user training and develop support resources to build internal capability. Work closely with infrastructure and security teams More ❯

Overview As part of our clients continued growth and investment in technology, they're expanding our IT Support function. Were looking for a proactive and knowledgeable IT Support Technician to join our clients team and help maintain reliable, secure, and efficient IT operations across the business. Youll be the first point of contact for … issues, supporting end users, managing hardware and software assets, and ensuring smooth day-to-day operations across multiple systems. This role offers the opportunity to contribute to business-wide IT improvements while supporting an expanding technology landscape. Key Responsibilities Deliver responsive and professional helpdesk support to internal users across all company systems, hardware, and software. Log, track, and … escalating complex issues to senior team members or external providers when required. Administer and maintain company-issued mobile devices, including ordering new hardware, managing contracts, accessories, and device upgrades. Support network infrastructure by troubleshooting local connections, routers, Wi-Fi, and switches, escalating where necessary. Maintain up-to-date asset records for all IT equipment, ensuring correct user allocation More ❯