Member Response Team Manager
South West London, London, United Kingdom
Hybrid / WFH Options
Hybrid / WFH Options
PUBLIC & COMMERCIAL SERVICES UNION
PCS is looking for an experienced and motivational people manager to lead our Member Response Team in maintaining high standards of service to our members. With experience of managing CRM systems in a service-focused environment, the Member Response Team Manager will value effective processes and clear communication, supporting operational managers in understanding and delivering new and ongoing initiatives. … Project management is key, as the Member Response Team Manager will coordinate multiple workstreams and ensure timely, efficient implementation. Salary and Location Band 4, London Spine points 27-23 Starting salary: £51,759 p.a. rising to £58,877 p.a. in annual increments PCS Clapham Successful candidates for the Member Response Team Manager will be able to demonstrate: Management of CRM systems, functions and applications Effective people management and development skills Ability to manage projects with successful time and budget management The main duties of the Member Response Team Manager role include: Managing a team across three hybrid sites, to deliver excellent service to our members Managing the administration of the democratic processes Developing and More ❯
Employment Type: Permanent, Part Time, Work From Home
Salary: £55,000
Posted: