2 of 2 Part-Time Support Technician Jobs in the West Midlands

Technical Support Engineer Our Technology Teams at Telent are committed and enterprising. You must be when you are bringing the digital revolution to homes, infrastructure and businesses across the country. Be prepared to jump right in when you join - to innovate and develop networks and systems for millions. The work is complex, but the reward is great - our work … and replacement of datacentre equipment such as Cisco and Juniper firewalls, Cisco switches, Cisco and Dell server hosts whilst maintaining system operation. Provide both on-site and on-call support capacity for TPCMS with an ability to travel throughout the UK. Proactively monitor the availability, performance, and security of TPCMS as part of a 24x7 team. Address TPCMS issues … the issue or assigning to internal staff (engineers) or external providers (such as suppliers of equipment) to resolution. Proactively engage with all members of the System Management Team to support a continuous improvement program for TPCMS and the service provided with the customer. Ensure all Service Level Agreement targets are exceeded. Support the transition of the TPCMS service More ❯

Product Support and Hire Technician Due to business growth, we have an exciting opportunity for a Product Support & Hire Technician to join our dedicated service team responsible for customer support of wide-ranging water flow monitoring systems as well as the preparation and maintenance of goods in our hire fleet. You will support clients … over the phone and on email for support with the use of their products. This could range from simple setup to advanced program settings. You will follow processes to support clients with any product returns for repair or calibration, and conduct in-house testing and checks on goods. For hires, ensure the goods are prepared in time for … hire period. Upon return of the goods, you will also be responsible for checking and testing before booking them back into the system ready for the next project. Product Support & Hire Technician Duties: Manage the hires for Panametrics PT flow systems, Valeport flow meters, ISCO samplers, and Solinst meters. Use internal systems to identify and manage upcoming hire More ❯