IT Service Desk Support (1st Line Support)
- Hiring Organisation
- Public Sector Resourcing CWS
- Location
- Swindon, Wiltshire, South West, United Kingdom
- Employment Type
- Contract, Part Time, Work From Home
- Salary
- £26,000
transform our business to be the leading UK public sector business service provider. About the Role: This role operates within IT/Customer Support Services and supports the delivery of first line (Tier 1) service desk activities across a range of business systems and services. The role applies defined … processes, tools and procedures to ensure timely and effective resolution of incidents and service requests, providing a high-quality customer experience. Duties will include, but are not limited to the following: * Act as a first point of contact for IT service requests, incidents and queries via multiple channels (e.g. ...