1 of 1 Remote Part-Time Customer Experience Jobs

secure, scalable, and high performing, monitoring key metrics and KPIs, identifying and addressing issues, and proactively identifying opportunities to optimize performance and enhance the customer experience Manage an external support capability providing critical 24/5 operational and L2/L3 support and maintenance, working with support partners … and products to ensure greater efficiency and scalability Requirements for the role: Highly experienced business systems professional with full lifecycle platform implementation and support experience related to commodity trading operations. 5-7+ years' experience. Experience of 24/7 support and maintenance, platform governance, control and compliance … in a real-time operational environment. In depth infrastructure, database and cloud platform knowledge with hands-on experience Commercial acumen - demonstrable through experience of supplier commercial and relationship management Business focused; able to build strong working relationships across a variety of functions and across JMIT; shaping and aligning More ❯