7 of 7 Remote Part-Time ITSM Jobs

and setting up ) is a must . Strong communication and teamwork skills Experience in Networking, DNS, DHCP, TCP/IP and Wi-Fi Exposure to ServiceNow, Jira or similar ITSM platforms Salary - 30-35K plus on call allowance Location - Bristol 3 days per week and Chippenham 2 days per week More ❯

networking fundamentals is desirable. Role Responsibilities: Provide support for IT incidents and service requests, including hardware,software, network issues, and to manage and document these requests usingour Fresh Service ITSM tool. Communicate effectively with users to understand their needs and provideoptimal solutions. Troubleshoot and resolve IT issues promptly, minimizing disruption to businessoperations. Deliver a highly available and well-managed IT More ❯

partner. Manage vendor performance and ensure compliance with contractual and regulatory standards. Drive continuous improvement, knowledge management, and capability building across teams. Drive adoption of the current ITIL/ITSM best practices and support implementation of new tools Engage and influence regional teams, to foster collaboration, manage resistance, and drive cultural change. About You Proven experience leading global service teams More ❯

etc.). Experience managing Walk-up queues, schedules, filters, and views. Excellent communication and organisational skills. Ability to work independently, prioritise tasks, and take ownership. Desirable: Additional ServiceNow certifications (ITSM, FSM, Asset Management). Basic JavaScript knowledge and understanding of integrations. Transferable skills from previous roles that enhance performance in this position. SC Clearance, or willingness to undergo clearance More ❯

team What we're looking for: ** Essential ** Active SC Clearance - or lapsed within the last 12 months Solid understanding of the full software development lifecycle Familiarity with ITIL IT Service Management processes Strong appreciation for development standards and quality procedures 2+ years' professional experience with some of the following technologies: Technical Skills: .Net MVC ASP.net WebForms Hibernate Entity Framework Web More ❯

of common frameworks (e.g., ISO 27001, NIST, CIS Controls). Core Infrastructure & ITSM Knowledge Ideal candidate would have working experience of wider infrastructure and cloud management, support and IT Service Management principles which includes but is not limited to the following; ITSM & Ticket Management - Experience with ITSM tools aligned to ITIL processes, including handling incidents, changes, and problems. Service Desk More ❯

and delivery of ServiceNow solutions for a leading client in Newbury. Youll play a key role in shaping the ServiceNow platform strategy and ensuring best practices are embedded across ITSM, TSOM, and related modules. Key Responsibilities: Lead end-to-end architecture, design, and implementation of ServiceNow solutions. Primary focus on TSOM (Telecom Service Operations Management) and at least 2 other … modules: ITSM, ITOM, ITAM, HRSD, CSM, GRC, or SecOps. Oversee platform integrations (REST, SOAP, APIs, MID Servers). Design and deliver scalable CMDB and Discovery solutions. Collaborate with business stakeholders, analysts, and development teams. Ensure platform security, scalability, and compliance. Mentor ServiceNow developers and administrators. Stay updated on ServiceNow releases and recommend enhancements. Required Skills & Experience: Primary expertise in ServiceNow … TSOM implementation. Strong hands-on experience with ITSM and at least two other ServiceNow modules. Proven track record of ServiceNow integrations (REST, SOAP, APIs, MID Server). Experience with ServiceNow scripting and data model. In-depth knowledge of ITIL/ITSM processes. Background in designing and implementing CMDB and Discovery. Excellent problem-solving, communication, and stakeholder management skills. Preferred Qualifications More ❯