1 of 1 Apprenticeship Service Delivery Jobs in Basingstoke

The purpose of this role is to facilitate continuous improvement within the Service Delivery (Control) function to facilitate and drive meaningful improvements within the Control space in order to achieve an aim of being able to provide a service our customers can rely on, particularly during disruptive events. Role Direct, develop and foster a culture of structured … practice, feedback and analysis presenting business cases for change and supporting proposals. Work with teams to identify and improve areas of poor performance. To identify and lead on the delivery of Control performance improvement workstreams within their area of expertise, including the identification and adoption of industry good practice. To undertake incident learning reviews to identify both areas of More ❯