1 of 1 Apprenticeship Marketing Jobs in Bath

support queries, helping customers get set up with coaching, managing diaries, and identifying opportunities for upselling and retention. You will also work closely with marketing to develop case studies and testimonials. Key Responsibilities: Triage Tech Support: Handle initial support queries, determining the level of assistance required before escalation. Customer Onboarding … usage metrics, and health scores to pre-emptively address concerns. CRM Management: Maintain up-to-date records of customer interactions in our CRM system. Marketing Collaboration: Work with marketing to gather testimonials and develop case studies to showcase customer success stories. Training Next Level will work closely with you to More ❯