ICT Support Technician Apprentice
- Hiring Organisation
- KAINUU LTD
- Location
- Birkenhead, Merseyside, England, United Kingdom
- Employment Type
- Advanced Apprenticeship
- Salary
- £16,000 a year
enjoy fixing technical problems and learning about new technology? We're looking for an ambitious ICT Support Technician Apprentice to join our busy Service Desk team in Birkenhead. Role Respond to incoming IT support requests via phone, email and remote support tools. Log, prioritise and update … support tickets using the company's helpdesk system. Troubleshoot hardware, software and connectivity issues. Configure and deploy laptops, desktops and mobile devices. Support Microsoft Windows operating systems and Microsoft 365 applications. Assist with password resets, user account administration and access permissions. Escalate complex technical issues to senior engineers ...