supported software for customers Contribute to the ongoing development of the Support team processes Good feedback from the customers and from the business Required skills: An enthusiastic and professional attitude with a desire to keep customers happy by helping solve their issues and answer their questions A commitment to … learning new skills Some understanding of IT concepts such as firewalls, networks, virtual machines Some understanding of common applications and operating systems - e.g. Microsoft Office, Microsoft Windows, Linux Some understanding of cloud environments like Azure/AWS/Google Cloud Good telephone manner and good written English skills … and be given the opportunity to gain relevant British Computer Society qualifications. You will work alongside our experienced Service Desk team and build your skills through a combination of: 1-2-1 Coaching Group activities Online learning Work based tasks Ongoing employment and career development. Apprenticeship Standard Digital support More ❯
St. Peters House, Church Hill, Birmingham, England
LEARNING FOR FUTURES LIMITED
an exciting future in IT! Role As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff. What you’ll do at work Provide technical support to end-users via phone, email, or in person Assist … 8.30am - 5pm. Expected Duration 1 Year 4 Months Positions Available 1 Closing Date Friday, 30th May 2025 Start Date Monday, 2nd June 2025 Desired Skills Communication skills IT skills Attention to detail Organisation skills Customer care skills Problem solving skills Number skillsAnalyticalskills Logical Initiative Qualifications Maths and English GCSE or equivalent, grade 4-9 (Desired) About the Employer LEARNING FOR FUTURES LIMITED Learning for Futures Ltd (trading as Wise Origin) is a national training provider, proudly rated Ofsted Grade 2. Since 2006, we have specialised in delivering high-quality More ❯
. It will give you a good understanding of the sources of information, and the techniques for processing them You will also develop the skills to disseminate it effectively through written or graphical means, including the delivery of a detailed but concise intelligence briefing The course also covers the … military mapping which concludes with a final exercise This will be the culmination of all your training where you will put all your new skills into practice in a real time environment Whilst undergoing Phase 2 training, you will also begin the RAF Apprenticeship that will allow you to … Class 2) (AS2) and be posted to your first tour of duty As your career progresses, we will continue to train you in new skills There will be opportunities to undertake management and leadership training, NVQs, GCSEs and A levels Apprenticeship Standard Intelligence analyst (level 4) Training Provider ROYAL More ❯