1 of 1 Apprenticeship Customer Experience Jobs in Bristol

Diligenta are market leaders in the Life and Pensions administration sector. We are recruiting enthusiastic individuals who are passionate about life and giving an excellent customer experience and who are keen to develop their career in the finance sector. Role You will be working in a modern office environment, with a relaxed dress code, and a team that … or third parties, using our advanced systems to deal with queries. No sales involved Using digital and verbal communications to support both internal and external customers Supporting and resolving customer requirements for changes on policies and submitting work requests to the back-office team through our digital platforms, to ensure that customers are fully informed and necessary documents are … resolving complaints from policyholders or third parties through our various systems Keeping up to date with process changes, system updates and policies, including IT Security and GDPR regulations Training Customer Service Specialist Level 3. The programme’s delivered in 6 modules across 13-months. Each module consists of three components, based on our learning methodology: Ignite: Online activities that More ❯