3 of 3 Apprenticeship Microsoft Jobs in Buckinghamshire

modern ways of working. The role combines digital support, user enablement, AI adoption and continuous improvement activities. The apprentice will gain practical experience supporting Microsoft 365, Microsoft Copilot, collaboration platforms, knowledge management solutions and workplace productivity tools whilst completing the AI Support & Productivity Technician Level 3 apprenticeship. … adoption and support BSI's digital transformation objectives. Key Responsibilities & Accountabilities Digital Technology Support Provide first-line support and guidance for Digital technologies including Microsoft 365, Teams, SharePoint and associated productivity tools. Assist colleagues in resolving issues relating to workplace technology and digital collaboration. Support the configuration, testing ...

based working at clients sites. An exceptional level of English and communication skills will be required for this role. You will be supporting traditional Microsoft server-based systems as well as cloud solutions such as Microsoft 365, Azure and Amazon Web Services. You will be joining a young ...

users via phone, email and ticketing systems Log, update and manage support tickets in line with agreed SLAs Troubleshoot hardware, software and Microsoft 365 issues Support users with password resets, account administration and access requests Escalate complex technical issues to senior engineers where required Assist with device setup, configuration … deployment Support Microsoft Windows desktop and laptop environments Deliver excellent customer service and maintain regular communication with users Create and maintain technical documentation and knowledge base articles Participate in training and development activities as part of the Level 3 IT apprenticeship Training The programme integrates live and online workshops ...